Privacy Policy – Voltsource
Last updated: 7 May 2026
At Voltsource, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it is stored, and your rights regarding your data.
Who We Are
Voltsource provides electrical services including domestic electrical work, EV charger installations, inspections, testing, and related services across the local area.
For any privacy-related questions, you can contact:
Email: info@web.voltsource.co.uk
What Information We Collect
We may collect and store the following information when you contact us or use our services:
- Name
- Address
- Email address
- Phone number
- Details about your enquiry or project
- Property information relevant to the work
- Payment and invoicing information
- Communications between you and Voltsource
- Website usage data (such as cookies and analytics)
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotations and electrical services
- Arrange appointments
- Send invoices and related documents
- Communicate regarding ongoing work
- Maintain job records and certifications
- Improve our services and website
- Meet legal, insurance, and regulatory obligations
We only collect information that is reasonably necessary to carry out our work.
Lawful Basis for Processing
Under UK GDPR, we process personal data under one or more of the following lawful bases:
- Performance of a contract
- Legal obligation
- Legitimate interests
- Consent (where applicable)
How Your Information Is Stored
Your information may be stored securely using trusted third-party systems including:
- Accounting software
- Job management systems
- Cloud storage providers
- Email and communication platforms
We take reasonable steps to ensure your information is kept secure and protected against unauthorised access, loss, or misuse.
Sharing Your Information
We do not sell your personal information.
We may share limited information with trusted third parties where necessary to provide services, including:
- Suppliers
- Subcontractors
- Payment providers
- Accountants
- Certification bodies
- Software providers
Any third parties we use are expected to handle your data responsibly and in line with data protection laws.
How Long We Keep Your Data
We only keep personal data for as long as necessary for operational, legal, insurance, and accounting purposes.
Some records, such as electrical certificates and invoices, may be retained for several years to comply with legal or regulatory requirements.
Cookies & Website Analytics
Our website may use cookies and analytics tools to help improve user experience and understand website performance.
You can control or disable cookies through your browser settings.
Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data where appropriate
- Object to certain types of processing
- Withdraw consent where consent is relied upon
- Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO Website:
Information Commissioner’s Office (ICO)
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Voltsource
Email: info@web.voltsource.co.uk